In order for our kennel staff to offer the best possible care for pets, we kindly ask that you adhere to our opening times as stated, for arrivals and departures. Please note that no other times are acceptable as this causes stress to other boarders and disturbs the daily routines. Thanks for your co-operation.

As part of the licensing conditions and for the safety of all boarders, all Dogs and Cats for boarding must be fully inoculated and an up to date vaccination book must be presented when bringing your animal(s) in. We will enter the dates of vaccination expiry onto our system .We are unable to board any cat or dog without valid vaccinations.

We strongly recommend that you have your dog inoculated against Kennel Cough. (Canine Infectious Bronchitis). Please note, however, that Kennel Cough Vaccination does not guarantee that your pet will not show symptoms of the virus. If you decide to have this inoculation, it must be done at least three weeks prior to arriving at the kennels. Barehams Kennels pet insurance does not ordinarily cover symptoms of Kennel Cough.

Dogs, under the owner’s control, must be kept on a lead at all times whilst on the premises.

The proprietors have the right to refuse any animal, which appears to be in ill health.

Please ensure any medication or own food is clearly marked with the pet’s name, your surname and full instructions of dosage.

Any vets’ fees incurred for treatment of pre-existing conditions must be settled by the owner at the time of collection. If the dog/cat is at the vets’ any outstanding veterinary fees must be settled prior to removal. The insurance will only cover veterinary treatment for an illness that has occurred at Barehams Kennels or that first shows clinical signs within a maximum of 72 hours of leaving the kennels. Receipts for veterinary treatment must be submitted to our insurance company within 21 days of treatment. Our Pet Insurance does not cover incidents of dogs fighting and subsequent injury, and also treatment for Kennel Cough.

Whilst every care is taken of your pet(s) during their stay no we accept no responsibility for any loss or illness that occurs.

We will undertake to keep your pet(s) for up to 1 week after the expiry date of your booking, after which we reserve the right to find a new home for your pet(s) or otherwise dispose of it.

Deposit payments may be requested. This deposit will secure your booking. Deposit payments are non-refundable should you wish to cancel your booking. We cannot guarantee being able to change dates once a booking has been made, however, we will endeavour to meet your requirements at all times.

We reserve the right to revise our prices when necessary.

Any booking cancellation made within 48 hours of commencement of the booking will be liable to a 50% charge of the total booking value.

Whilst every effort is made to ensure the welfare of animals, we accept no responsibility for animals whilst being transported during our ‘collection and drop off service’.